Shipping & Delivery Policy
Last Updated: August 2026
Worldwide Free Shipping Promise
At Best Sleep Pillows (operated by Dongguan Shunjing Kangsi Garment Co., Ltd.), we specialize exclusively in premium high-fill goose down pillows. To provide a seamless shopping experience for our customers across the globe, we offer Free Standard International Shipping on all pillow orders worldwide.
Shipping Rates & Delivery Timeframes
| Destination | Shipping Cost | Estimated Delivery Time |
|---|---|---|
| United States (Contiguous) | FREE Shipping | 7 – 14 Business Days |
| International & Other Regions | FREE Shipping | 7 – 14 Business Days |
International Customs, Duties & Taxes
For international shipments:
- Customs & Import Fees: Depending on your country’s customs regulations, international orders may occasionally be subject to import duties or local taxes upon arrival. Any applicable local customs fees are the responsibility of the recipient.
- Customs Processing: Local customs inspection procedures vary by destination and may occasionally cause minor delivery delays beyond our estimated 7–14 business days.
Delivery Addresses & Military Mail
- Physical Address Preferred: Courier services require a valid physical street address for guaranteed package delivery. Please ensure your full residential or business address is entered accurately at checkout.
- APO / FPO / DPO Military Addresses: We support deliveries to military post offices via postal mail services. Military transit times generally range between 7–14 business days depending on location.
Frequently Asked Questions
How are the goose down pillows packaged?
Our luxury goose down pillows are carefully compressed, vacuum-sealed, and shipped in durable protective boxes. Upon arrival, unbox your pillow and give it a thorough fluffing to restore its full loft and volume.
How do I track my order?
Once your pillow is dispatched from our fulfillment center, you will receive a confirmation email containing a direct tracking number and link from our shipping partners (such as UPS, FedEx, DHL, or local postal carriers).
What if my package hasn’t arrived after 14 business days?
If your package has exceeded the 14 business days timeframe or tracking updates have stalled, please reach out to us at billy@bestsleeperpillows.com with your order number, and our team will trace or reship your package immediately.
Need Help with Your Order?
If you have any questions regarding shipping times, tracking, or delivery, please feel free to reach out: